Demand for Maestro from Casino Hotels; NORTHWIND Announces Konami Casino Gaming System Interface
July 31, 2013 11:41am
Maestro Ideal for Independent Resort Casinos; NORTHWIND-Konami Relationship Creates Greater Guest Convenience; Total-Property Rewards Tracking and Guest Recognition Build Loyalty
Markham, ON – July 31, 2013 – NORTHWIND, provider of Maestro™ Enterprise Property Management, announced its launch of a 2-way interface with SYNKROS™, Konami Gaming, Inc.’s casino management system. The interface communicates casino player reward point data tracked by SYNKROS with the Maestro Property Management System (PMS) to enable property guests to easily redeem points throughout a casino resort. NORTHWIND-Maestro PMS develops and supports hotel software and reservation software solutions for the industry’s leading independent hotels, resorts, and multi-property groups. Click here to learn more about Maestro’s solutions for profitability and productivity.
Growing casino resort demand for integrated systems
NORTHWIND-Maestro President Warren Dehan said, “NORTHWIND is client driven and we are seeing a growing demand from casino resort hotels that want integrated systems. Maestro partnered with Konami to meet this need. The Maestro interface with SYNKROS is ideal for casino resorts that want to provide greater guest service across their entire enterprise.”
With Maestro interfaced to SYNKROS, resort staff can easily recognize and honor loyalty club members by simply swiping their loyalty card or entering a player I.D number. Loyalty points can be accrued at property outlets or at any transaction terminal to build a high-value guest experience. Guests who accrue loyalty points on the gaming floor or elsewhere on property can redeem their points throughout the casino resort.
Konami Vice President, R&D systems, Tom Soukup, said, “NORTHWIND and Konami worked closely to create an interface that shares player rewards point information with the Maestro PMS. The integration provides enhanced guest service at casino resorts through faster point redemption. At casino resorts managed by SYNKROS, guests with a loyalty program membership may be instantly recognized during check-in at any resort with the Maestro PMS. This creates total-property guest recognition since guests’ point totals are available for verification or redemption at the front desk and other outlets.”
For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email email@example.com.
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