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Tag : guest engagement

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Hotelier’s Action Plan to Maximize Revenues from the Google Ecosystem

September 7, 2017

By Max Starkov and Carmine Fischetti Background: Over the past several years, hotel advertising on Google has become increasingly complex, due to changes...

Join Us for a Webinar: “How to Increase Customer Loyalty by Fully Integrating Guest Acquisition & Engagement”

August 21, 2017

According to Phocuswright, 79 percent of bookings on hotel websites were made by travelers that belonged to a hotel loyalty program or guest recognition...

Bottom Line Impact – Is Your Digital Marketing ROI Truly Impacting Your Hotel’s NOI?

August 10, 2017

As digital marketers, we always focus on return on investment (ROI) and return on advertising spend (ROAS). It’s a core indicator across any vertical and...

AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership

June 26, 2017

Providing one source to eliminate poor guest reviews and increase hotel revenue – See it at HITEC booth 1029 TORONTO (HITEC 2017), June 26,...

How Safe Are Your Guests? - Room Safes - An Expected Amenity

June 21, 2017

Shine a light on your guests’ security! Guestroom safes demand up more than 42% over past 2 years. Guests are demanding a safe and secure environment in...

Cloud5 Streamlines Guest Engagement with Volara Partnership

June 21, 2017

A single source for Guest Engagement and the Network that powers it, increasing guest satisfaction and growing hotel revenue – See it at HITEC booth...

SmartFridge - A New Supercool Product by Minibar Systems

June 20, 2017

The intelligent fridge that cools only when your guests need it! SmartFridge, an innovative new product from Minibar Systems, redefines hotel in-room...

The Top 5 Questions Hotel Companies and Tech Suppliers Need to Ask When Looking for a Development and Consulting Partner

June 20, 2017

By Andrew Sanders, VP, Travel & Hospitality - North America for DataArt Long gone are the days when a company would “off-shore” its...

Minibar Systems and Acentic Deliver Unique Bundled Solutions of In-Room Entertainment and Retail Revenue Capture

June 19, 2017

We drive in-room incremental revenue through Entertainment, Refreshment, and Communication. By combining the best in Smart TV technology, market-leading media...

Hotel Staff Technology Introduced at a Hollywood Icon

March 27, 2017

Implementation of new system shows The Hollywood Roosevelt’s commitment to excellence, focusing on guest satisfaction and staff efficiency at Historic...

Just Released: The Guest Experience in Today’s Digital Hotel

February 24, 2017

New York – 24 February 2017: Local Measure, the leading location-based social intelligence platform has released a hotel industry guide to the...

Mr. Ring Wants A Table For Two At Restaurant Romance: How ALICE Concierge Helps It Happen

February 22, 2017

SIXTY’s Head Concierge explains how ALICE Concierge has his back when it comes to guest requests. By Noah Lemaich, Head Concierge, SIXTY Hotels. One...

Curaçao’s Floris Suite Hotel - Spa & Beach Club is Improving its TripAdvisor Reviews with ALICE

February 20, 2017

Hotel staff and guests alike appreciate the convenience of ALICE’s mobile applications   New York, NY -- Curaçao’s Floris Suite...

Social Customer Intelligence Provider Local Measure Helps Hotels and Tourism Brands Build Loyalty During Guest Visits

January 24, 2017

With the completion of the latest fully subscribed funding of $3.4M USD, Local Measure is well positioned to leverage its unique geo-location technology to...

New York City’s Skyline Hotel Using ALICE for Back of House Insights and Front of House Peace of Mind

January 5, 2017

New York, NY -- Hotel operations platform ALICE announces The Skyline Hotel, in New York City’s storied Hells Kitchen, is using ALICE for back of house...

Hotel Social Intelligence Provider Local Measure Helps Hotels Grow Loyalty, Guest Engagement in 8 Countries in South America

December 19, 2016

With Flagship Office in Miami, Local Measure Sees Growth to More than 1000 Resort and Destination Properties in the Americas in the Next Year, Prepares for...

Drive Direct Bookings by Getting to Know Your Guests

March 17, 2016

We all know why hoteliers use OTAs. They are there to help you out, keep revenue up and room occupancy levels as high as possible. But over time, OTAs have...

40% of Guests Become Ambassadors for San Francisco’s Newly Minted Hotel Zephyr with Flip.to

February 8, 2016

ORLANDO, FL — February 8, 2016 — Flip.to, the advocacy platform for hotels that captivates and inspires new audiences of travelers, has helped...

Guest Engagement and Its Impact on Top Line Revenues

January 6, 2016

By Alan E. Young A savvy hotelier knows that the difference between an engaged guest and a disengaged guest could mean the difference between meeting the...

Flip.to Turns 33% of Guests Into Trusted Advocates for Sedona Rouge Hotel & Spa

March 18, 2015

Results in a massive increase in bookings  Orlando - March 18, 2015 - With a world-class spa and red rock views, the Sedona Rouge Hotel in Arizona has...

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